Tech Up-To-Date: IT Service Management and Tech Maintenance

Let’s break this down to several areas:

1. Software and Firmware updates do many things: Software companies, including Microsoft, revises their programs often, sometimes more than once a month. These revisions may repair SECURITY holes that have been found or they may repair an issue that caused a computer bug. Updates to software can also add NEW FEATURES to your devices and remove older ones.
2. Updates help patch SECURITY FLAWS: Hackers can write code to target an improperly patched computer and steal your data or gain control over your computer entirely. The updates close those security holes, not allowing any hackers to do any harm to your small business.
3. Software updates protect your Small Business Data: Your critical data is most likely stored locally at your business. Criminals would love to get that data from you. If you are attacked by Ransomware or something similar, they can get your information, sell it on the web and do some MAJOR DAMAGE to your small business. Updating your security software and maintaining the scans and settings help keep the hackers out.

• An agreed upon amount of time each month ON-SITE dedicated to patching all your technology.
  • We’ll completely patch all your computers (including the BIOS), routers, servers, NAS, modems.
  • We’ll check for updates to your security software, and any other major software currently installed on your devices.
  • We’ll check your security scans each month and remediate any suspected “hits” that are reported.
  • We’ll check your printers and scanners each month for firmware updates and overall functionality
• We’ll use a powerful utility program to clean and optimize your PC and improve your privacy and security. We’ll scan your registry for problems, clean up any bad shortcuts, startup programs, spyware, and the accumulated temporary files that clutter your PC to help keep it running in peak performance
• If your small business experiences any issues since the last appointment, we’ll address those as well during the on-site appointment.
• You’ll have priority NEXT DAY SERVICE free of charge while you have an active TUTD agreement.

With our remote IT service package, your small business can rest assured the need for 24/7 on-site support is a thing of that past. Side by Side IT can resolve most of your IT issues using our remote access program.

1. Our Tech Up-To-Date Service can be fully utilized remotely, getting all the benefits without having to be on site.
2. We can access a single computer, server, or device at any time
3. We can fully update all your devices remotely
4. We can run diagnostic programs to troubleshoot issues
5. We can train your employees on new software or IT topics remotely

With our remote Tech Up-To-Date service, each quarter of the year we will travel to your small business and perform our service on site. This gives us eyes on the environment and allows us to see your devices and make recommendations if needed. It also allows us to answer any questions in person you may have.

Our Tech Up-To-Date service is very affordable. We have packages starting at only $75/month.

Call us today to get your free technology audit, and we’ll create a customized plan for your small business to make sure your technology is running safe and efficient!