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Side by Side IT Blog

The Hidden Risks of Trusting the First Google Result for Your Small Business

When employees at a small business search Google for software, banking websites, Microsoft 365, or other business resources, it's natural to click the first result that appears. After all, if it's at the top of Google's search results, it must be the right choice, right?

Unfortunately, that's not always the case.

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How to Tell if Your Small Business Website Is Vulnerable to Cyberattacks

For many small business owners, a website is something you build once and then rarely think about again. As long as it's online and generating leads, it seems like it's doing its job.

Unfortunately, that "set it and forget it" approach is exactly why many small business websites become cybersecurity risks.

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A Monthly 30-Minute IT Checklist for Small Businesses

For many small businesses, technology only gets attention when something stops working. A computer won't start, files go missing, backups fail, or a cyberattack disrupts operations. By the time these problems become visible, they are often more expensive and time-consuming to fix.

The reality is that most IT issues don't appear overnight. In many cases, there are warning signs weeks or even months before a problem becomes critical. That's why every small business should set aside just 30 minutes each month for a basic IT health check.

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How Small Businesses Can Protect Themselves from QR Code Scams

QR codes have become part of everyday business. Small businesses use them for everything from sharing documents and connecting to Wi-Fi to collecting payments and accessing online resources.

Unfortunately, cybercriminals have noticed this trend and are now using QR codes as a new way to launch phishing attacks against small businesses. This type of attack, often called "quishing" (QR code phishing), is growing rapidly and can put your employees, customers, and business data at risk.

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How to Keep Cybercriminals from Impersonating Your Small Business by Email

For a small business, trust is everything. Your customers, vendors, and employees expect emails from your company to be legitimate. Unfortunately, cybercriminals can sometimes send messages that appear to come from your business, even when they don't have access to your email system.

This type of fraud, known as email spoofing, is one of the most common ways scammers trick customers into paying fake invoices, changing banking information, or sharing sensitive data.

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How Small Businesses Should Respond to a Cyberattack

What Every Small Business Should Do After a Cyberattack: A Step-by-Step Guide

For a small business, a cyberattack can be overwhelming. Whether it's ransomware, a phishing scam, a compromised email account, or a data breach, the actions you take in the first hour can significantly impact how much damage is done.

The good news is that you don't need to be a cybersecurity expert to take the right first steps. Having a simple response plan can help your small business contain the threat, protect sensitive data, and recover more quickly.

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What Small Businesses Need to Know About AI Meeting Notes and Privacy

Who Can See What Your Small Business AI Note-Taker Records?

AI note-taking tools have quickly become popular with small businesses looking to save time in meetings. Whether you're using Microsoft Teams, Zoom, or Google Meet, these tools can automatically record conversations, create transcripts, summarize discussions, and capture action items.

While AI note-takers can boost productivity, many small business owners don't realize just how much information these tools collect, where that information is stored, and who may have access to it.

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Why Small Businesses Need to Move Beyond Windows 10

Is Your Small Business Still Using Windows 10? Here's Why It's Time to Make a Change

Many small businesses are still running Windows 10, and at first glance, everything may seem fine. Your computers still turn on, your applications still work, and employees can continue their daily tasks.

The problem is that Microsoft officially ended support for Windows 10 on October 14, 2025. That means Windows 10 no longer receives security updates, leaving small businesses increasingly vulnerable to cyber threats, compliance issues, and technology challenges.

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What Are Passkeys, and Should Your Small Business Start Using Them?

What Are Passkeys, and Should Your Small Business Use Them?

Passwords have long been one of the biggest security risks for any small business.

Employees often reuse passwords across multiple accounts, store them in unsafe places, or accidentally enter them into convincing phishing websites. Cybercriminals know this, which is why stolen passwords remain one of the most common causes of data breaches.

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A Small Business Owner's Guide to Understanding and Preventing Ransomware

Many small business owners assume cybercriminals focus on large corporations with deep pockets. While big companies certainly get attention, the reality is that small businesses are among the most common targets of ransomware attacks.

Why?

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5 Microsoft 365 Settings Every Small Business Should Review

Microsoft has made significant security improvements to Microsoft 365 over the past several years. The challenge for many small businesses is that these improvements often apply only to newly created Microsoft 365 environments.

If your Microsoft 365 tenant was set up several years ago, configured by a previous IT provider, or simply hasn't been reviewed recently, you may still be operating with legacy settings that could expose your business to unnecessary security risks.

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How Small Businesses Can Answer Cyber Insurance Questions Without Risking Coverage

Cyber insurance renewals have become more challenging for small businesses in recent years. If your renewal application seems longer and more detailed than it did a few years ago, you're not imagining it.

Insurance carriers have added new questions about backups, multifactor authentication (MFA), cybersecurity monitoring, vendor security, and wire transfer procedures. These questions are designed to evaluate whether a small business has the safeguards needed to reduce cyber risk and recover quickly from an attack.

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What Small Business Owners Need to Know About Immutable Backups on Cyber Insurance Applications

If you're a small business owner renewing your cyber insurance policy, you've probably noticed a question that wasn't common a few years ago:

"Do you maintain immutable, air-gapped, or offline backups of your critical business data?"

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Before You Deploy Copilot: The Microsoft 365 Permission Check Every Small Business Needs

Microsoft 365 Copilot is one of the most powerful productivity tools available to small businesses today. It can summarize emails, search across company files, generate reports, answer questions, and help employees work faster.

But before a small business rolls out Copilot, there's something important to understand:

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Bad Onboarding Today Creates Bigger Problems Tomorrow

For many small businesses, employee offboarding feels like a stressful scramble. Access needs to be removed, equipment collected, client relationships reassigned, and company information secured. When the process takes days—or even weeks—it's easy to blame the employee's departure.

In reality, most offboarding problems begin long before an employee submits their resignation. They start during onboarding.

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Why Everyday Habits Are the Biggest Security Risk for Small Businesses

 

Why Everyday Habits Are a Hidden Security Risk for Small Businesses

Article Summary:
For many small businesses, cybersecurity risks don’t come from sophisticated hackers—they come from everyday habits. Checking personal email at work, reusing passwords, or using familiar apps can unintentionally expose business data. The most effective approach for small businesses is to put simple guardrails in place, use stronger defaults, and train people in a practical way—rather than trying to lock everything down.

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How Phishing Sites Can Steal Your Login — What Every Small Business Needs to Know

 

Article Summary:
Today’s phishing attacks don’t just try to steal passwords—they steal active login sessions. Known as Adversary-in-the-Middle (AiTM) attacks, this technique can bypass traditional protections like MFA. Understanding how this works helps small businesses better protect their accounts with stronger authentication, smarter controls, and better awareness.

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The ‘Zombie App’ Audit: 3 Tools Former Employees Still Have Access To

Article Summary:
Most small businesses do a good job of removing email access when an employee leaves—but often miss all the other tools that person was using. “Zombie accounts” are leftover logins, permissions, and sessions that stay active after someone leaves or changes roles. A simple SaaS audit helps small businesses find these hidden risks and shut them down before they turn into a security problem.


Someone leaves your small business on a Friday. By Monday, their email account is disabled, and their laptop is returned.

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How Small Businesses Can Reduce IT Issues by Removing Admin Access

 

How Small Businesses Can Reduce IT Problems by Removing Admin Rights

Article Summary

Many small businesses give employees admin access to make things easier—but it often creates more problems than it solves. Removing admin rights helps small businesses reduce malware risks, prevent system issues, and eliminate many of the most common (and expensive) IT support tickets.

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Tired of Passwords? How Small Businesses Can Start Using Passkeys

 

How Small Businesses Can Move Beyond Passwords with Passkeys

Article Summary

Passwords are still one of the biggest security risks for small businesses, yet most teams rely on them every day. Passkeys offer a better way to log in—without passwords. They are more secure, easier for employees to use, and can significantly reduce IT headaches like password resets. The good news? Most small businesses already have what they need to start making the transition.

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