7 VoIP Setup Tips for a More Productive Small Business Office

The global pandemic put a big emphasis on the need to run a business from anywhere. Enabling employees to work remotely requires cloud solutions. This includes collaborative platforms like Google Workspace and Microsoft 365. VoIP (Voice over Internet Protocol) phone systems have also become critical.

VoIP allows companies to stay in contact with customers and potential customers. Employees can work from anywhere and still answer the business phone line. Callers get a similar experience no matter where employees may be working, office or home.

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6 Discontinued Technology Tools You Should Not Be Using Any Longer

One constant about technology is that it changes rapidly. Tools that were once staples, like Internet Explorer and Adobe Flash, age out. New tools replace those that are obsolete.  Discontinued technology can leave computers and networks vulnerable to attacks.

While older technology may still run fine on your systems that doesn’t mean that it’s okay to use. One of the biggest dangers of using outdated technology is that it can lead to a data breach.

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Microsoft Productivity Score Overview for Small Businesses

Productivity can be challenging to track, no matter where employees are working. How do you know they’re using their tools as effectively as possible? How can you enable them to adopt best practices?

These are questions that managers often ask themselves. If they’re looking at the wrong things, it can get in the way of empowering their team. For example, you can’t grade productivity simply by “clock in/clock out” times.

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Small Business Tip - Signs That Your Computer May Be Infected with Malware

Approximately 34% of businesses take a week or longer to regain access to their data and systems once hit with a malware attack.

Malware is an umbrella term that encompasses many different types of malicious code. It can include:

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Are Two Monitors Really More Productive Than One?

When you see those people with two monitors, you may assume they do some specialized work that requires all that screen space, or they just really like technology.

But having the additional display real estate that a second screen provides can benefit anyone, even if you’re doing accounting or document work all day.

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Timeless Methods of Improving Your Productivity - Here are 7 Things You Can Do to Be More Productive

Low productivity can be a massive obstacle to growing your business. Luckily, there are many ways to solve this problem.

Many people struggle to finish the task at hand. No matter how long they've been in the business, productivity seems to evade them regularly.

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Is Updating From Windows 10 to 11 Worth It? Here Are the New Features And Some Missing Ones

Getting used to Windows 11 shouldn’t be too challenging. On the contrary, the OS comes with several intuitive features to enhance productivity.

Microsoft recently introduced Windows 11 as the company’s latest operating system. And compared to Windows 10, this OS has various features that can increase your productivity and provide a better user experience.

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Tips For Your Cybersecurity Audits

You need more than the latest antivirus software to ensure your company’s network is secure. A cybersecurity audit helps you create a complete picture of your security strategy.

Cybercrime has grown into one of the epidemics of modern times. 

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Why Antivirus Isn’t Enough: Cybersecurity and Your Small Business

Cybersecurity continues to be in the news, with a wide range of actors in the space. Some are malicious entities that aim to steal data or simply stop businesses from operating. Others work to prevent those malicious entities from doing so. As a small business, you need endpoint security to ensure that you are safe and that you can keep doing business as normal.

What Exactly Is Endpoint Security?

Simply put, endpoint security is the practice of securing end-user devices. These can be desktops, mobile devices, laptops, and smart devices. Anything that is connected to your network can be a point of attack, including wireless cameras, smart fridges, and even smart thermostats.

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Why Does My Small Business Need IT Services in Columbia, Missouri?

IT is a critical part of any business, whether you are a small company making components or one of the many local wineries in Missouri that need to keep careful track of their TTB records and reports. Managed IT services from an MSP (Managed Service Provider) can help make the process go smoothly and keep downtime to an absolute minimum.

What Are Managed IT Services?

Every business has unique needs, but broadly speaking, managed IT can include the following:

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Should my small business upgrade to Windows 11?

Despite Microsoft hailing Windows 10 as "the last Windows ever," Windows 11 was teased in June 2021 and formally announced in July. Early leaked versions show a more user-friendly interface, better security, a funky dark mode, and a streamlined taskbar. And the announcement itself focused on widgets; touch, pen, and voice support; support for different desktop wallpapers on different computers; and an all-new Windows store.

Essentially, it feels a bit like the upgrade from XP to Vista, for those who remember that. But not necessarily in a negative way.

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We've Been Vished!

What is Vishish?  Vishing is a type of phishing scam but uses voice. It's a type of cybercrime that uses a phone call to steal personal information from its victims. Criminals use certain tactics to convince victims to give up private information and possibly access to their bank accounts.   It’s a newer term for “Phone Scam”.

There are many types of vishing. Vishing frequently involves a criminal pretending to represent a trusted institution, business, or government agency. Sometimes you may be asked to buy an extended warranty, or be offered a free vacation, or a very common one, tell the victims that your computer is infected and you need some help getting it repaired.

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Small Business Risks Of Outdated Software

As everyone knows, some things in life were meant to last forever. Your small business software is definitely not one of them.

Small business software is similar to your car. When you first buy your new car, everything runs great. But over time, things begin to go wrong and does not perform like it used to. Things go wrong that can actually cause safety issues. Outdated software works the same way.

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Have you added “Advanced Threat Protection” to your email account?

Office 365 is vastly popular among the small business community. As of October 2019, there are 200 million active users. Microsoft is reporting 3 million users added per month. With Office 365 being so popular, most users assume their email is safe. Right? Although Office 365 does provide some robust email protection against spam, viruses, and malware, hackers from around the world are continually launching sophisticated attacks that many small businesses aren't providing protection for.

That's where Advanced Threat Protection (ATP) comes in. Advanced threat protection delivers several benefits that are crucial to your email security.

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Bandwidth Needs for Small Business

Making sure your small business has the proper bandwidth on your Internet connection is extremely important. You'll want to make sure you find the best balance between cost and speed.

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Temperature and Humidity For Small Business Technology

As we approached the cooler and drier seasons, monitoring the environmental conditions in your small business is critical to ensure the uptime and reliability of your technology. Maintaining the recommended temperature and humidity levels in your small office can help reduce unplanned downtime caused by environmental conditions and save your small business thousands of dollars.

What is the recommended temperature?

Operating your small business technology for extended periods of time at either high temperatures or low temperatures greatly reduces the reliability and longevity of those components and will likely cause unplanned downtime. The recommended ambient temperature for your IT technology is to keep it between 68 degrees and 78 degrees Fahrenheit for optimal system reliability. This recommended temperature range gives you a safe buffer for your equipment in the event the air conditioning or heating fails while making it easier to maintain a safe relative humidity level.

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Do you still have Windows 7?

Back in 2009, Microsoft made a commitment to give support for Windows 7 for a 10-year period. After that, Windows 7 will no longer be supported. The specific end date For Windows 7 will be January 14th, 2020. After January, any technical assistance and software updates from Windows Update will no longer be available. Microsoft has recommended to anyone Using Windows 7 to upgrade to Windows 10 before the end of this year.

What does this mean for my small business?

If you're running Windows 7 in your small business after January 14th, 2020, you will no longer be able to receive any security updates. It's extremely important to get a more updated operating system such as Windows 10 to give your small business the latest security updates in order to keep your data safe.

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Tips for better passwords

The old way small businesses have created passwords is just not cutting the mustard anymore. Typically, small businesses will just create a simple easy to remember, short password so they can quickly log onto their devices. However, with high profile data breaches, phishing schemes, and brute force attacks, there are a plethora of ways that criminals can break into your account and steal your information.

Here are a few simple ways you can protect yourself and your small business.

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Slow Computer? Here's What To Do

As everyone knows, the more you use your computer, over time your computer will slow down and become more sluggish. Your Internet browser will go slower, opening up applications will become sluggish, and when you reboot your computer it seems to take forever.

Windows 10 users are no exception to this. Even the latest operating system tends to fall victim to occasional slowdowns. This can be extremely frustrating for your small business and reduce your overall efficiency. Here are some tips that will help you keep your computer running smooth, fast, and may eventually help save you some cash.

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Ransomware in Small Business

Have you ever wondered what the deal is with ransomware? You may have read it about it online or heard it on the news. You may know a friend that got hit with ransomware or know of another business that did. If you want to know a little bit more about ransomware and how to protect your small business, you've come to the right place.

What exactly is ransomware?

Ransomware, or sometimes called ransom malware, is a type of malware that prevents you as a user from accessing any of the data on your computer or being able to access your computer at all. All of your documents, whether it be PDFs, word documents, or QuickBooks files, won’t be accessible. You can try to open them, but the computer won't let you. Your computer is basically rendered useless unless you pay the ransom to the bad guys so they can send you a key to unlock all of your encrypted files. In the late 80s, payment was sent to the bad guys via snail Mail. Nowadays, the bad guys want payment sent via cryptocurrency or even your credit card. Statistics show, that only 50% of paid ransoms actually get the key returned to unlock your small business files.

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5205 Kersting Dr | Columbia, MO 65202
Service Area: Columbia, St. Louis, and Kansas City
Hours of Operation: 9am - 5pm Monday through Friday

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