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Is your Office 365 data protected?

Office 365 backup

More than 1.4 million companies currently used Office 365. Small businesses have made the move to Office 365 because it makes the most sense. It's easy to use and works well in your organization. You get software updates, security fixes, and access to your important business documents anytime from anywhere on any device.

What most people assume is that your data, whether it be your email or OneDrive, is automatically backed up in the cloud. This is the biggest misconception for Office 365.

  • Microsoft explicitly provides no guarantee against your data loss.
  • Your Office 365 account can still be hacked.

Here is the link for Microsoft’s service agreement is here:

Under Section 6 – Service availability it states, “We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able to retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.”

If Microsoft recommends you back up your data they store on their servers, we highly recommend it. If you accidentally delete an email, you can retrieve that in a matter of a couple of minutes. Microsoft only retains deleted emails for 30 days. If you accidentally delete a file in your OneDrive account, you can retrieve that in a matter of minutes as well.

Another question you may want to ask yourself is this.  Does your industry have compliance laws that dictate how long you must keep your data?   For example, healthcare (HIPPA) businesses must keep emails for 7 years.  

Contact us and we can go over different solutions that make the most sense for your organization.

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